Increased system efficiency and stability by converting inefficient RPG programs into RPGLE modules using service programs, reusable code, activation groups, and embedded SQL.
Improved developer productivity by creating utilities that eliminated redundant tasks.
Collaborated with Microsoft to save the company $8,700 in software purchases.
Implemented, customized & maintained internet help-desk solution for direct communication with remote company locations.
Improved the company's image by moderating an online support forum.
Worked directly with IBM & third party developers to improve product development tools.
Automated company-wide data backups across the local area network.
Designed, created and maintained program solutions for database maintenance, report generation, data entry, and general documentation.
Designed, created, and maintained programs using Graphic User Interfaces, Object Oriented programming techniques, and Event Driven methodologies.
Spearheaded initiative to convert existing system to work with Microsoft Windows and conform to industry standards.
Extensive experience with Microsoft Word and Excel and familiarity with most MS Office products and methodologies.
Created multi-media presentations of the company's products with custom designed graphics and sound bytes. Utilized Microsoft PowerPoint and Macromedia Flash.
Contributed articles and assisted in editing of the company newsletter.
Other duties: Direct customer support, On-call tech support and consulting, Basic networking, PC hardware troubleshooting and repair.
2006-CurrentWaterford/Wedgwood USA, Inc. Wall, NJ
... AS/400 Programmer/Analyst 2004-2006I. Spiewak & Sons, Inc.New York, NY
... Assistant I.T. Director 2003-2004Waterford/Wedgwood USA, Inc. Wall, NJ
... AS/400 Programmer/Analyst
... RPGLE/SQL Consultant 1998-2003Health Care Software, Inc. Wall, NJ
... Database/Software Maintenance & User Support Education
Lock Haven University - Lock Haven, PA
Bachelor of Science Degree - Management - Focus: MIS and Office Computing
Graduated on the Dean's List
Founding member/treasurer of Lock Haven chapter of Phi Sigma Tau, National Honors Society.